Pivot Interactives

Here are instructions on how to measure the loading times for various Pivot Interactives assets within an activity.

Measuring Browser Loading Times

Here's help if you can't connect to the Pivot Interactives website or are having trouble logging in.

Resolving an error stating that "this certificate is expired/not valid."

I'm seeing a black screen with the error "Video Failed to Play." Sometimes videos load but play very slowly.

Chat messages are blocking my screen, and I can't see my work.

Yes! We are always working to make Pivot Interactives better.

Detailed instructions for various methods that customers can use to gather more data to assist in troubleshooting issues.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

{assigneeName} needs more information from you