Other Frequently Asked Questions

FAQ: I keep getting a pop-up to "refresh for updates." Should I click it?

Yes! We are always working to make Pivot Interactives better.

Written by Linda Detwiler
Updated over a week ago

Grader FAQ: My account is "inactive." What do I do?

You received an email that says your account is "inactive." This will not affect your ability to grade.

Written by Linda Detwiler
Updated over a week ago

Sneak Preview of Fall 2021

Knowing what's coming up will help you plan your usage of Pivot Interactives for the 2021-22 school year

Written by Peter Bohacek
Updated over a week ago

Student FAQ: How do I unsubmit an assignment?

Students cannot unsubmit work. This can only be done by an instructor.

Written by Linda Detwiler
Updated over a week ago

IMS Global Certifications

What IMS Global Certifications does Pivot Interactives have?

Written by Matt Vonk
Updated over a week ago

Teacher FAQ: How to handle multiple accounts for different schools

"I work at two different schools and I want to use Pivot at both schools. What should I do?"

Written by Linda Detwiler
Updated over a week ago

The Score/0 Calculation Issue

"My student's score is reading as X/0 and the score won't calculate."

Written by Linda Detwiler
Updated over a week ago

Teacher FAQ: How can I make a fake student account for myself?

"I want a student account so that I can save my work or view my work exactly like a student."

Written by Linda Detwiler
Updated over a week ago

Teacher FAQ: How do I add a co-teacher to my class?

While there is not a direct way to add a co-teacher to a class, there are several ways to give a co-teacher nearly equal access to a class.

Written by Linda Detwiler
Updated over a week ago

Teacher FAQ: Giving "completion points" in Pivot Interactives

"Is there a way to just give everyone who answered a question the points in one click?"

Written by Linda Detwiler
Updated over a week ago

Student FAQ: I cannot type my answers on my assignment.

There are several reasons why you cannot type in a question. Here, we will address the common reasons and fixes.

Written by Linda Detwiler
Updated over a week ago

Student FAQ: How do I cite a lab activity from Pivot Interactives?

Need to write a citation or cite your activity as a source? Find all the information you need to write your MLA or APA citation.

Written by Linda Detwiler
Updated over a week ago

"I want to transfer my account to another teacher."

How to give a new teacher your Pivot Interactives account

Written by Linda Detwiler
Updated over a week ago

Transferring students to a different class

How can I transfer a student to a different class in Pivot Interactives?

Written by Trevor Register
Updated over a week ago

Using Pivot Interactives with Moodle

Pivot Interactives uses LTI 1.3 for authentication to LMSs.

Written by Linda Detwiler
Updated over a week ago

Privacy: How does Pivot Interactives keep student data secure?

Pivot Interactives does a lot to keep your PII (Personally Identifiable Information) safe. This article outlines some of the steps we take.

Written by Matt Vonk
Updated over a week ago

To whom should I address questions about data privacy and security?

Written by Matt Vonk
Updated over a week ago

Is Vernier the single sole source vendor for Pivot Interactives

Vernier is the single sole source vendor for Pivot Interactives

Written by Matt Vonk
Updated over a week ago

Where can I find a W9 form for Pivot Interactives?

If you need a W9 for Pivot Interactives this article will help you.

Written by Matt Vonk
Updated over a week ago

How do I clear the chat messages that are blocking my screen?

Chat messages are blocking my screen, and I can't see my work.

Written by Trevor Register
Updated over a week ago

Is Pivot Interactives Secure? Do you have an HECVAT?

Higher Education Community Vendor Assessment Toolkit

Written by Matt Vonk
Updated over a week ago

Video Failed to Play and other Playback Issues

I'm seeing a black screen with the error "Video Failed to Play." Sometimes videos load but play very slowly.

Written by Trevor Register
Updated over a week ago

Is Pivot Accessible? Do you have a VPAT?

Voluntary Product Accessibility Template

Written by Matt Vonk
Updated over a week ago

Are you compliant with NY Ed Law 2-d?

NY EdLaw2D Ed Law 2D 2-D

Written by Matthew Denton
Updated over a week ago

Does Pivot Interactives work on Chromebooks?

What about iPads or phones?

Written by Fran Poodry
Updated over a week ago

Using Pivot Interactives with Schoology

Pivot Interactives uses LTI 1.3 for authentication to LMSs. When Schoology becomes compliant, Pivot Interactives is ready.

Written by Peter Bohacek
Updated over a week ago

Using Pivot Interactives with Google Classroom

You can embed links to assignments, and have students upload responses to Google Classroom

Written by Peter Bohacek
Updated over a week ago

Tips for Getting Funding to use Pivot Interactives

Provide Evidence of Effectiveness to your administrators.

Written by Peter Bohacek
Updated over a week ago

Using Pivot Interactives for Teacher Workshops

All course leaders for AP Summer Institutes and other workshops can have free access.

Written by Peter Bohacek
Updated over a week ago

FAQ for Cengage Leads

Information for Cengage Reps

Written by Peter Bohacek
Updated over a week ago