Other Frequently Asked Questions
25 articles

+1Written by Linda Detwiler, Matt Vonk, Trevor Register and 1 other


FAQ: Keyboard Shortcuts in the Text Editors
Are you a typist? Try these keyboard shortcuts to save you time while editing activities!
Written by Linda Detwiler. Updated over a week ago
Pivot 2023 - A Look to the Future
Check out our exciting updates in store for 2022-2023.
Written by Linda Detwiler. Updated over a week ago
Privacy Policy (Educational Platform)
Written by Matt Vonk. Updated over a week ago
FAQ: Why is my account suspended?
After reviewing the information you submitted in your account request, we are not ready to provide you with a full instructor account.
Written by Linda Detwiler. Updated this week
Certificate Expired Error
Resolving an error stating that "this certificate is expired/not valid."
Written by Trevor Register. Updated over a week ago
FAQ: What are my rostering options for my school/district and Pivot Interactives?
There are several rostering options that you can use with Pivot Interactives.
Written by Linda Detwiler. Updated over a week ago
Pivot Interactives Icons
Where can I find images of Pivot Interactives icons?
Written by Trevor Register. Updated over a week ago
Is Pivot Interactives compatible with the Texas Essential Knowledge and Skills (TEKS) for science?
Yes. Pivot Interactives is compatible with the science TEKS.
Written by Linda Detwiler. Updated over a week ago
Creating a Student Account to Join my Summer Teaching Institute
"I'm an instructor attending an APSI, AMTA, or other training. We plan to use Pivot Interactives, but I have a teacher account. Now what?"
Written by Linda Detwiler. Updated this week
FAQ: I keep getting a pop-up to "refresh for updates." Should I click it?
Yes! We are always working to make Pivot Interactives better.
Written by Linda Detwiler. Updated this week
Grader FAQ: My account is "inactive." What do I do?
You received an email that says your account is "inactive." This will not affect your ability to grade.
Written by Linda Detwiler. Updated over a week ago
Sneak Preview of Fall 2021
Knowing what's coming up will help you plan your usage of Pivot Interactives for the 2021-22 school year
Written by Peter Bohacek. Updated over a week ago
Student FAQ: How do I unsubmit an assignment?
Students cannot unsubmit work. This can only be done by an instructor.
Written by Linda Detwiler. Updated this week
Teacher FAQ: How to handle multiple accounts for different schools
"I work at two different schools and I want to use Pivot at both schools. What should I do?"
Written by Linda Detwiler. Updated over a week ago
Teacher FAQ: How can I make a fake student account for myself?
"I want a student account so that I can save my work or view my work exactly like a student."
Written by Linda Detwiler. Updated over a week ago
Teacher FAQ: How do I add a co-teacher to my class?
While there is not a direct way to add a co-teacher to a class, there are several ways to give a co-teacher nearly equal access to a class.
Written by Linda Detwiler. Updated over a week ago
Teacher FAQ: Giving "completion points" in Pivot Interactives
"Is there a way to just give everyone who answered a question the points in one click?"
Written by Linda Detwiler. Updated over a week ago
Student FAQ: I cannot type my answers on my assignment.
There are several reasons why you cannot type in a question. Here, we will address the common reasons and fixes.
Written by Linda Detwiler. Updated over a week ago
How do I clear the chat messages that are blocking my screen?
Chat messages are blocking my screen, and I can't see my work.
Written by Trevor Register. Updated over a week ago
Is Pivot Interactives Secure? Do you have an HECVAT?
Higher Education Community Vendor Assessment ToolkitWritten by Matt Vonk. Updated over a week ago
Video Failed to Play and other Playback Issues
I'm seeing a black screen with the error "Video Failed to Play." Sometimes videos load but play very slowly.
Written by Trevor Register. Updated over a week ago
Is Pivot Accessible? Do you have a VPAT?
Voluntary Product Accessibility TemplateWritten by Matt Vonk. Updated over a week ago
Does Pivot Interactives work on Chromebooks?
What about iPads or phones?
Written by Peter Bohacek. Updated over a week ago
Using Pivot Interactives with Google Classroom
You can embed links to assignments, and have students upload responses to Google Classroom
Written by Peter Bohacek. Updated over a week ago
Using Pivot Interactives for Teacher Workshops
All course leaders for AP Summer Institutes and other workshops can have free access.
Written by Peter Bohacek. Updated over a week ago