If you are a student and have forgotten your password, you have two options:
Use the 'forgot password' link
enter the email for your Pivot Interactives account and click 'Send email'
check your inbox and spam box to find the password reset instructions
2. Ask your instructor to reset your password. If you are not able to receive incoming emails, you won't be able to use the password reset instructions sent by email. In that case, ask your instructor to change the password for you.