To keep your instructor active account active, you need:
- a minimum of 10 seats activated in your account, and
- number of students enrolled in your classes less than or equal to your current count of available seats.
If your number of seats falls below 10, or if your number of students exceeds your available seat count, you'll be notified that your account will become limited.
If your account is limited, students in your classes can't open activities you've assigned to them. All other features of Pivot Interactives are still available to you, and all data, both your students' responses and all your activities, classes, scores, are all retained.
Seat Administrators: If you are in charge of purchasing or administering seats for your institution, your account will become limited and then inactive. This just means that you are not actively using Pivot Interactives with students. All administrative functions are still available with limited and inactive account.
Setting up student-pay classes: While you are creating a student pay class, your account will be limited while you create the class. When the first student joins your class, your account will be converted to active. To remain active, a minimum of 10 students need to join the class. Otherwise, your account will revert to limited, and students will lose access to the class content.
To move your account back to active status, you need to either activate more seats so your number of activated seats is 10 or more, and the number of students in your classes is not greater than your number of activated seats.
You have a 30-day grace period before your account status changes from active to limited, so you'll have plenty of time to make the changes you need.