No LTI session.
This means there is no information about your LTI launch in your browser session. One possibility is that your browser is mishandling your session cookie. We have seen this with Safari recently. It could also mean that the connect or launch step and your session does not have any LTI information. Here is a possible solution to this error when using Safari.
LTI request is missing the required <CLAIM> claim.
LTI request is missing the <CLAIM> claim.
This means that there is information missing in the request from your LMS. This is most likely because the integration configuration in your LMS is incorrect, but it could also mean that your LMS does not have the information that we need for the integration to work.
Could not find the platform. It may have been removed from Pivot Interactives.
This means that your LMS is no longer in our database. You may need to reregister the LMS in order for the integration to work.
There is no platform with the issuer: <ISSUER>
There is no platform with the issuer: <ISSUER> and <CLIENT_ID>
This means that you have not registered your LMS in Pivot. You have to register before we can trust connection requests from your LMS.
There is no class with the context id: <CONTEXT>.
The context is a reference to your class or course in your LMS. This error means that you have not connected your LMS context to a class in Pivot.
A platform already exists with the issuer <ISSUER> and client ID <CLIENT_ID>
You LMS has already been registered by either you or somebody else.
Pivot Interactives requires an LTI context.
Your LMS is not sending the context of the launch which is the class or course in the LMS. We need this information in order to connect the context to a class in Pivot. Usually this can be enabled in the integration configuration in your LMS.
Pivot Interactives does not support anonymous launch.
Your LTI request did not have the id that identifies which user is making the request. This information is essential to figure out whether or not the user has sufficient permissions to make that request.